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You can request an appointment directly through our website at www.lilachealth.org, by phone – (815) 919-4890, or by email. Once scheduled, you’ll receive a secure link for your virtual visit.

Yes. Lilac Health accepts many commercial insurance plans. Coverage varies depending on your plan, so we recommend contacting your insurance provider directly or reaching out to our office for verification.

We offer self-pay options for patients whose insurance is not in-network. A superbill can also be provided if you wish to submit claims for potential out-of-network reimbursement.

Acceptance depends on provider credentials and state-specific regulations. Please contact our office for the most up-to-date information.

Yes. Our licensed psychiatric nurse practitioners can evaluate your needs and prescribe medications as part of your treatment plan when clinically appropriate.

Our providers do not prescribe controlled substances.

Refill requests should be submitted through your pharmacy or patient portal at least 3–5 business days before you run out of medication. Controlled medications require scheduled follow-up appointments for refills.

We provide care for a wide range of mental health concerns including depression, anxiety, ADHD, bipolar disorder, OCD, trauma, and more. We also offer support for women’s health concerns such as postpartum depression and menopausal symptoms.

While our primary focus is psychiatric evaluation and medication management, some providers incorporate therapy techniques. We also collaborate with therapists and can refer you to trusted partners if ongoing psychotherapy is recommended.